10 slides · 16:9
CRO / UX · Take-Home

Greenlight tries to say everything at once.
Let's match each ad to a focused page.

Clarity User Experience Attribution
Carlos Ruiz del Vizo
Conversion and UX thinking for Greenlight. A take-home.
•••• 4829
02 · How I think

Three lenses I bring to
every conversion problem.

Everything that follows comes back to these three. They are how I pick what to work on, and how I judge if it worked.

01

Clarity

Can a visitor tell what this is for them, and what to do first, in just a few seconds?

One promise. One next step.
02

User Experience

Does the page clear the path to the one thing the visitor came to do, or add gates and choices?

Make the next step obvious.
03

Attribution

Can we tie each ad to a page and an outcome, so we know what to scale and what to cut?

One message, one page, one signal.
03 · The issue
ClarityUX

Greenlight says too much at once, and the ads show it.

The card is the core product. The money app and the safety layer are the upsell. But the pages pitch all of it at once, so a new visitor cannot quickly answer the three things that matter: what is this for me, what do I do first, and what should I expect.

Part one

The message is too broad.

Lead with the card, the thing people came for, and let the ecosystem be the upsell. Instead the page sells the card, the app, and safety all at once. Saying everything at once blurs what to do first.

Part two

The ads point to broad pages.

Most ads land on broad catch all pages like the homepage and /explore. They would work harder if each ad matched a focused page, by the kid's age or by the one feature the ad highlights.

I reviewed the whole funnel first, the homepage, the four pricing tiers, the signup flow, and the trust signals. The message is the fastest 30 to 60 day win.
Core messageCheapest to change, top of funnel, no engineering or pricing call needed.Picked
Pricing tiersA pricing change needs finance and brand sign off. Slower and riskier.
Signup flowReal, but downstream and needs engineering. Fewer people reach it.
Trust signalsHelps, but a smaller lever alone. Queued in the backlog.
04 · The proof, our edge
Attribution

Most of their ads point to broad pages, not focused ones.

Meta Ad Library · where the ads send peopleActive ads
/explore
5732%
/ homepage
5531%
/facts-and-stats
3017%
/family-shield
106%
/family-shield-scam-fraud
84%
/household-ops-manager
84%
shop /products/safe-kids
63%
/family-shield-scams
32%
shop home
11%
Total active ads
178100%
Broad pages, try to say everythingFocused pages, matched to one message

Active ads from the Meta Ad Library. These are ad counts, not traffic. No Greenlight internal numbers are used.

05 · Why it matters

This is not just my opinion. Each lens has research behind it.

Clarity
Less is faster

Too many choices slow people down and make them give up. This is choice overload, or Hick's Law.

Interaction Design Foundation, Hick's Law
User Experience
+40%

Cutting a page down to one clear action, instead of many, lifted conversions by over 40%.

Unbounce, high converting pages
Attribution
+55%

Going from 10 to 15 focused pages lifted leads about 55%. Catch all pages lose to focused ones.

HubSpot, landing page research
06 · The hypothesis
Ifwe give the core product one clear page that leads with the outcome (money smart kids and peace of mind), uses one message and one call to action, and sets plain expectations about what you get and what it costs,
thenmore visitors will understand it fast and start the sign up.
We test this across a short series of experiments, not just one, so we are confident it holds.

What we are really after

The real goal is higher intent. We find the right audiences, learn the feeling or problem each one is trying to solve, and speak to exactly that, so more of the people who arrive actually act. We read it with one number, the rate of people who start the sign up, against the current setup. We confirm the sample size first, and we do not peek. If the focused page does not beat the current one, the idea is wrong.
07 · The mock, before and after Live pages: mock-before.html · mock-after.html
Before · today
greenlight.com/main/learn-more
The debit card for kids. The money and safety app for families.
Parent or guardian ▾
Teen ▾
CardEarn & save
Money appInvest, send, chores
SafetyLocation & SOS
After · the clear page
greenlight.com/start · one message, one action
The easy way to raise money smart kids.
One card and one app the whole family controls. Kids learn to earn, save, and spend wisely while you stay in control.
Start your 1 month free trial →
6M+ families · 4.8 star app rating · FDIC insured through our partner bank
Kids learn by doing. Chores, allowance, savings goals.
Parents stay in control. Alerts, limits, card on or off.
It grows with them. Saving and investing tools.
Want more peace of mind? Add family safety with Family Shield.
Leads with products, a card plus an app plus a tracker, all at once.
A role picker blocks the way before any value lands.
Many competing links and messages, no clear next step.
Leads with the outcome, one promise and one button, repeated.
Role comes after the click, inside sign up, where it helps.
Safety is one small line lower down, not a second headline.
08 · The test plan
UXAttribution

Three tests in a row, not one big bet.

Each test checks one piece of the idea and feeds the next. About 178 active ads means real volume, so each test should reach a clear read quickly. We confirm the traffic we need before each one starts.

1Test one

Does one clear message win?

Change only the top of the page. One outcome led headline and one button, versus the current card plus app plus tracker hero. Cheap, and it isolates the message.

2Test two

Does a focused page win?

Take two or three core ad themes that now dump into the homepage and /explore, and send each to its own page that says the same thing the ad said.

3Test three

Does the full clear page win?

Build the complete outcome led page from what tests one and two taught us. One message, one action, plain expectations. Run it against the current setup.

If test one wins, we carry the message into the next tests. If it loses, we learn what people respond to and adjust before we build more. That is the point of the sequence.
09 · The backlog
UXAttribution

More tests we would queue up.

The three tests are where we start. The learning engine keeps going. Here is the backlog of ideas waiting their turn.

1

Upsell safety after the card

Offer Family Shield as an add on during or right after card signup, not as a co-headline. See if more people take it when it comes second.

Upsell
2

Match images and CTAs to age

When an ad targets a certain age, show kids that age and a button that fits, so the page feels made for that parent.

Personalize
3

A page for each feature and each feeling

Build focused pages, one per feature (chores, investing) or per feeling (peace of mind), so every ad has a page that matches.

Message match
4

Show features as icons, drop the tracking visual

On the homepage, show the ecosystem as simple icons and leave out the location tracking imagery, which can feel scary to kids.

Homepage
5

A free safety tool as a lead magnet

Give parents a free safety resource they can use without the card, to capture leads and warm them up to the ecosystem.

Lead gen
6

Bring trust signals into the hero

The 4.8 rating, 6M families, and FDIC backing sit far down the page. Move them up next to the first button, where high intent visitors decide.

Trust
10 · Make it real, then keep learning

Prove the problem first. Then turn three tests into a learning engine.

Prove it is real first (a couple of days, almost free)

  • A 5 second test. Show the page for 5 seconds, then ask what is this and what is it for. If people cannot say, the confusion is real.
  • A click test or a few recordings. Where do people go first, and do they stall on the role picker or the many links?
  • A by hand message audit. Count the lines that sell a feature versus an outcome. It leans heavily to features.

Measure and keep learning

  • Watch one main thing, the people who start the sign up.
  • Keep guardrails so a win is a real win, not just more clicks that go nowhere.
  • Decide the rule before the test. What means ship it, what means try again, what means drop it.
  • Run a full week or two. No peeking, no stopping early.
  • Write down what we learned every time. That log is the engine.
What comes next

If the clear page wins, send more ad themes to their own matched pages, then add light personalization by where the visitor came from. If it loses, we still learn what message lands. Either way, we keep going.